Utagawa Kuniyoshi, Craftsman by the Twelve Sign of Zodiac, 19th century. The Metropolitan Museum of Art, public domain.
On 8 July 2026 two announcements about the same problem went out about a thousand kilometres apart. In Castries, CARICOM Heads of Government closed their 51st Regular Meeting with commitments on the cost of living: lower freight and logistics costs, more import sources, a Trinidad and Tobago ferry trial for cheaper inter-island trade, and wider use of apps that compare supermarket prices. In Bridgetown, the Caribbean Development Bank launched CDB PROPEL. It replaces the Caribbean Technological Consultancy Services Network, which ran for more than four decades.
The small businesses selling to Caribbean households face the same import costs and thin margins as the households do, without the planning tools larger competitors use. PROPEL is the Bank's answer on the business side, and its first-year curriculum decides whether AI is part of it.
PROPEL replaces CTCS with USD 5 million to 2028
CTCS supported Caribbean MSMEs from the early 1980s. It matched entrepreneurs with consultants, funded diagnostic studies, and helped small firms formalise their books, buy equipment and reach markets off their home island. Between 2015 and 2025 CDB approved about USD 11.8 million in technical assistance that reached more than 10,000 MSMEs and entrepreneurs.
The Bank says today's entrepreneur is more connected and competes internationally, and PROPEL is built for that person. It has USD 5 million from the 11th cycle of CDB's Special Development Fund, covering 2025 to 2028, for every CDB borrowing member from Jamaica and Guyana to the smallest OECS states. Spread across that many countries over four years, the money will not go far.
Caribbean MSMEs, By the Numbers
- 70-85%Share of Caribbean businesses that are MSMEs, per CDB
- 60-70%Share of regional GDP generated by MSMEs
- ~50%Share of regional employment provided by MSMEs
- USD 11.8MCDB technical assistance approved 2015-2025, reaching 10,000+ MSMEs
- USD 5MCDB PROPEL's Special Development Fund allocation for 2025-2028
Small businesses carry the same cost-of-living squeeze as households
A higher grocery bill traces back through a wholesaler, a distributor and often a small retailer absorbing the same freight, fuel and import increases CARICOM's private sector organisation discussed in Saint Lucia. A hardware store in Portmore, a pharmacy in Castries and a craft exporter in Georgetown all face that pressure without software to forecast it or price around it.
A small business that cannot forecast demand, time its stock purchases against exchange rates and freight, or borrow without collateral loses margin on every order. The loss shows up a year or more later as a closed shop. The summit's own measures, cheaper freight, more import sources and a ferry trial, are supply-chain fixes, and helping 10,000 MSMEs stop over-ordering perishables is another one.
Four AI tools that fit a Caribbean small business
| Tool | Problem it solves | What the owner needs |
|---|---|---|
| Demand and cash forecasting | Stock-outs, over-ordering, cash crunches | A few months of sales records |
| Receipt-based bookkeeping | No usable accounts, so no formal credit | A phone camera and a habit of snapping receipts |
| Export and compliance drafting | Weeks lost to standards paperwork | The destination market's requirements and product specs |
| Alternative credit scoring | Loans refused for lack of collateral | A lender willing to use transaction data |
Demand and cash forecasting
Most Caribbean MSME owners manage stock and cash from memory and a notebook, because forecasting tools used to be expensive and technical. Low-cost AI tools can now take a few months of sales data and warn of a stock-out or a cash shortfall two weeks ahead. This is the business management help CTCS was known for, delivered to more businesses per consultant-hour.
Receipt-based bookkeeping
Many small firms keep records as a box of receipts, which is the main reason they cannot get formal credit on fair terms. Tools that read a photographed receipt and categorise it can get a business to usable monthly accounts in weeks. A manual consulting engagement used to take months.
Export and compliance drafting
An agro-processor entering a new CARICOM or overseas market faces standards documentation that used to need a consultant or months of the owner's time. AI tools can draft and check these documents against known templates. The owner or an adviser still has to verify every requirement with the destination market's regulator before shipping.
Alternative credit scoring
Caribbean lenders still lean on collateral and credit history, which excludes many small, informal and women-led businesses. Scoring models built on transaction history and mobile payments are used in financial inclusion lending in parts of Africa and South Asia. The Caribbean has a similar informal economy, and PROPEL could fund a pilot with one regional lender.
Small, cheap consumer tools show the model to copy
PricePal, a grocery price comparison app, began widening its national rollout in The Bahamas in March 2026. A shopper checks prices across participating stores on a phone before buying. It is the kind of tool CARICOM leaders pointed to in Saint Lucia: small, purpose-built and cheap to run.
PROPEL should follow the same approach. Building one region-wide AI platform for MSMEs would use up much of the USD 5 million before reaching a single entrepreneur. Teaching owners to use tools that already exist is cheaper, and it is the same job CTCS did with bookkeeping for 40 years.
Without AI in the curriculum, the gap with large firms widens
Massy Holdings and ANSA McAL are running AI pilots in retail, insurance and logistics in Trinidad, regional banks use AI for fraud detection and underwriting, and larger tourism operators are testing AI pricing. If MSMEs, which provide about half of regional jobs, get none of this, the result is a two-tier private sector.
That shows up as a shop that cannot match a supermarket chain's prices because it over-orders perishables every month, or an exporter whose paperwork takes three weeks longer than a competitor's. The part I am unsure about is uptake. Owners who have run on instinct for 20 years may not keep using a forecasting tool after the training ends, and nobody in the region has published retention figures for this kind of programme.
"CTCS spent 40 years teaching Caribbean entrepreneurs to keep a proper ledger. CDB PROPEL's job is teaching them to forecast with a tool that a ledger alone can never give them. The mission has not changed. The toolkit finally has, if we choose to use it." - Adrian Dunkley, AI Boss
What CDB, business groups and owners should do this year
- CDB PROPEL's programme team: make a half-day AI module standard in every technical assistance engagement funded under the programme, covering forecasting and receipt-based bookkeeping, starting with the first round of grants.
- CDB PROPEL's programme team: set a target for the share of assisted MSMEs still using at least one AI tool six months after support ends, and report it annually to 2028 alongside the other SDF 11 indicators.
- CDB procurement: invite Caribbean AI providers to bid for training and tool partnerships alongside global vendors, and weight local support and pricing in local currency in the scoring.
- Chambers of commerce and small business agencies: run a half-day session this quarter where members bring three months of sales records and leave with a working forecast in a free or low-cost tool.
- MSME owners: pick one tool, bookkeeping or forecasting, try its free tier for 30 days with real data, and compare stock-outs or month-end cash against the previous month before paying for anything.
Frequently Asked Questions
How does a small business get help from CDB PROPEL?
CDB usually delivers MSME technical assistance through national partners, such as business support organisations, small business agencies and development finance institutions, and not by taking applications from individual firms. Start with your national small business agency, for example the Jamaica Business Development Corporation in Jamaica, or your chamber of commerce, and ask whether it is a PROPEL partner. CDB's website lists programme calls and contacts.
Which countries can use CDB PROPEL?
PROPEL is open to CDB's borrowing member countries, which include most English-speaking Caribbean states and territories plus Haiti and Suriname. Territories such as the British Virgin Islands and the Cayman Islands are also borrowing members. Check CDB's member list if you are unsure about your country.
What is the Special Development Fund?
The Special Development Fund is CDB's pool of concessional money, funded by contributions from member countries and other donors and replenished in cycles of about four years. It pays for grants and low-interest lending aimed at poverty reduction and resilience. PROPEL's USD 5 million comes from the 11th cycle, which runs from 2025 to 2028.
What should a small business check before putting its data into an AI tool?
Check where the data is stored, whether you can export it if you leave, and whether the tool uses your data to train its models. If you enter customer names, phone numbers or payment details, data protection law applies: in Jamaica that is the Data Protection Act 2020, in force since December 2023. Also check that the tool handles your currency and your sales tax, such as GCT in Jamaica or VAT in Barbados and Trinidad and Tobago.
Is AI credit scoring fair to small borrowers?
It can be fairer than collateral rules, but it can also repeat old biases if it is trained on past lending decisions. Borrowers should ask what data a lender uses and how to correct errors. In Jamaica, credit bureaus are licensed by the Bank of Jamaica under the Credit Reporting Act, and you are entitled to see your own credit report, so request it before applying.